PRIVACY POLICY — CELUMED
At CeluMed, located in Guadalajara, Jalisco, Mexico, the protection of your personal data is a priority. This **Privacy Policy is issued in compliance with the Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP), its Regulations, and all other applicable provisions in the United Mexican States.
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1. Data Controller
CeluMed is responsible for the use and protection of your personal data. For any matter related to this Privacy Policy, you may contact us at:
📧 Email: [info@celumed.mx](mailto:info@celumed.mx)
📍 Address: Av Guadalupe 4972, Jardines de Guadalupe, 45030 Zapopan, Jal.
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2. Personal data we collect
CeluMed may collect personal data directly or indirectly, including but not limited to:
Identification and contact data
* Full name
* Phone number
* Email address
* Country and city of residence
Medical and health data (sensitive personal data)
* Medical diagnosis
* Relevant clinical history
* Information regarding previous treatments
* Medical studies voluntarily provided
Administrative and financial data (when applicable)
* Billing information
* Payment records
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3. Purposes of data processing
Your personal data will be used for the following purposes:
Primary purposes (necessary to provide the service):
* To evaluate medical eligibility for regenerative medicine treatments.
* To design personalized medical protocols.
* To contact you for medical, administrative, and logistical follow-up.
* To manage appointments, treatments, and medical care.
* To comply with applicable legal and regulatory obligations.
Secondary purposes:
* To send educational, scientific, or promotional information related to our services.
* To conduct internal statistical analyses to improve our processes and services.
You may object to the use of your data for secondary purposes at any time.
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4. Use and protection of sensitive personal data
CeluMed processes sensitive personal data, particularly health-related information, under strict administrative, technical, and physical security measures, ensuring confidentiality, integrity, and availability of the information.
Providing this data implies your express consent for its processing in accordance with this Privacy Policy.
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5. Transfer of personal data
CeluMed does not sell or commercialize your personal data.
Your data may only be shared in the following cases:
* Certified laboratories and medical providers involved in your treatment.
* Healthcare professionals directly participating in your medical care.
* Competent authorities, when legally required.
All transfers are carried out under strict confidentiality agreements and in compliance with applicable law.
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6. ARCO Rights
You have the right to:
* Access your personal data.
* Rectify inaccurate or incomplete data.
* Cancel your data when you believe it is no longer necessary.
Object to the use of your data for specific purposes.
To exercise your ARCO rights, please submit a request to [info@celumed.mx](mailto:info@celumed.mx), including:
* Full name of the data subject.
* The right you wish to exercise.
* A copy of an official identification document.
Responses will be provided within the timeframes established by law.
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7. Use of cookies and tracking technologies
Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and optimize content.
You may disable cookies through your browser settings.
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8. Information security
CeluMed implements administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized use.
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9. Changes to the Privacy Policy
CeluMed reserves the right to modify or update this Privacy Policy at any time. Any changes will be published on our website and will take effect upon publication.
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10. Consent
By providing your personal data to CeluMed, you acknowledge that you have read and understood this Privacy Policy and grant your consent for the processing of your data in accordance with the terms set forth herein.
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CeluMed
Regenerative Medicine with Ethics, Science, and Transparency.